Question 1

When will I get my order?

Accepted Answer

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days

Question 2

How do I track my order?

Accepted Answer

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at (info@stuntwoman.shop)

Question 3

My order hasn't arrived, what should I do?"

Accepted Answer

Before getting in touch with us, please help us out by doing the following:
 
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
 
If the shipping address was correct, and the package wasn't left at the post office or at your
neighbor’s, get in touch with us at [insert your support email here] with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but
shipping will be at your own cost.

Question 4

I received a wrong/damaged product, what should I do?"

Accepted Answer

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you
quickly, please email us at (info@stuntwoman.shop) within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Question 5

Do you offer refunds?

Accepted Answer

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at (info@stuntwoman.shop) with photos of wrong/damaged items and we’ll sort that out for you.

Question 6

Can I exchange an item for a different size/color?

Accepted Answer

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.  Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at (info@stuntwoman.shop) within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

FAQ

Frequently asked questions

When will I get my order?

How do I track my order?

My order hasn't arrived, what should I do?"

I received a wrong/damaged product, what should I do?"

Do you offer refunds?

Can I exchange an item for a different size/color?

Journal
and Ebooks

FAQ

Frequently asked questions

When will I get my order?

How do I track my order?

My order hasn't arrived, what should I do?"

I received a wrong/damaged product, what should I do?"

Do you offer refunds?

Can I exchange an item for a different size/color?

Journal and Ebooks

Journal
and Ebooks